- Recomentor Online Documentation
- Recomentor FAQs
Recomentor FAQs
This section addresses some frequently asked questions regarding the Recomentor platform and how it works. Questions and answers are categorized in the following sections: General Questions, Compliance Check, Custom Frameworks, Use Cases, ESG Knowledge Hub, and Troubleshooting.
This section addresses some frequently asked questions regarding the Recomentor platform and how it works. Questions and answers are categorized in the following sections: General Questions, Compliance Check, Custom Frameworks, Use Cases, ESG Knowledge Hub, and Troubleshooting.
Tip
Some fields on the Recomentor user interface are accompanied by tooltips. Hover over the question mark icon to get more information about the selected UI term.
What is Recomentor?
Recomentor is an ESG (Environmental, Social, Governance) compliance and benchmarking platform that allows users to perform compliance checks against various ESG frameworks, build custom frameworks, and access industry-specific ESG insights. You can find more information about Recomentor on our Overview page.
How can I get access to Recomentor?
You can get access to a demo account via the Recomentor website. The Request a Demo button will scroll your window down to the official form. Fill out the form and finalize your request by clicking on the Send Request button.
Notice
Depending on the volume of requests our team needs to process, this procedure may take some time to complete.
Where can I find information on ESG terms and frameworks?
The ESG Knowledge Hub offers detailed explanations and additional resources on ESG terms. You can access it by clicking the Knowledge Hub tab on the top of the Recomentor platform. Additionally, you can visit our ESG Glossary which provides concise explanations of the most important acronyms and terms related to ESG, sustainability, and Knowledge Graphs.
Tip
For more information, visit our ESG Knowledge Hub help page.
How do I perform a compliance check on Recomentor?
Our Quick-Start Guide provides details on how to perform compliance checks and build your own framework. The general workflow can be broken up into the following stages:
Select Company Name: Choose the name of the company of interest.
Select Framework: Choose the ESG framework to adhere to.
Select Peers: Choose the peers to compare with.
Gap Analysis: View the results of your analysis in one of the provided tabs (Overview, Level of specificity, Level of ambition, or Level of impact).
What should I do if my company is not listed in the database?
If you can't find your company in the database, click on the pen icon next to the search field and then on the Add Company button on the subsequent page. After filling out the form, click on the Add button at the bottom of the window. Your company should now appear in the drop-down menu as an option. For more details visit the Adding a Company to the Database help page.
What should I do if an ESG report is not listed in the database?
You can add a report to an existing company by typing the name of the company into the Search for company search field and selecting it from drop-down menu. In the Company Reports section, click on the Upload your Report button. To add a report to a custom company, select the pen icon next to the Search for company search field. Finally, localize the relevant report in the list and click on the Upload Report button in the Reports column.
This will open an Upload Report window in which you can attach the file of the missing report and paste its URL in the Link to Document field. Choose the Document Type from a drop-down menu and specify the Document Name and the Document Year.
For more details, refer to the Adding a Report to the Database help page.
How can I interpret the compliance check results?
In the Overview tab, the results will show your company’s ESG compliance score compared to industry peers, broken down into Environment, Social, and Governance segments. You can also view the results in tabular or graphical formats and access detailed reports by selecting the CSRD tab for alignment with the Corporate Sustainability Reporting Directive. Furthermore, you can view your results in terms of calculated indicators in the Level of specificity, Level of ambition, and Level of impact tabs. For more details, visit the Performing a Compliance Check section in our Quick-Start Guide.
What do the three indicators (Level of specificity, Level of ambition, and Level of impact) mean?
Level of specificity: This measure assesses whether a company is reporting on all topics related to a framework, i.e. the level of detail of their reporting. Formally, this is measured via the penetration rate, which calculates how many sub-topics of a given topic are covered in a report.
Level of ambition: This feature helps users assess how integral each ESG topic is to a company's strategy by evaluating the number of risks and opportunities tied to the topic. It offers a preview of the relative importance of ESG issues with focus on how these issues align with corporate priorities. The level of ambition is calculated by analyzing the degree of centrality, factoring in the number of connections, disclosure details, and the depth of specificity in addressing these topics.
Level of impact: This measure evaluates how thoroughly a company covers both direct and indirect operations in its ESG disclosures, including upstream (supply chain) and downstream (product usage and disposal) activities. It calculates the depth of reporting, focusing on whether the company considers the entire product life cycle or only certain stages. The level of impact is calculated using the penetration rate, reflecting how comprehensively ESG factors are integrated across the company’s value chain and operations.
How can I filter peers during my compliance check?
To filter peers during your compliance check, select the pen icon next to the Peer Filters label. This will open a Peer Filters window in which you can specify peers with respect to Activities (or industries) as well as Geographical Areas. Furthermore, you can filter peers according to the following aspects: Number of Employees, Revenue Total, Turnover, Assets Total, Stock Price EOD, Market Cap, and Exchange. After the desired filters have been set, click on the Apply button at the bottom of the window.
How can I create my own ESG framework in Recomentor?
Navigate to the Build Your Framework tab at the top of the page.
Click on the Add Framework button and enter the desired Name of your framework as well as a brief Description.
Select Framework items relevant for your customized framework, which can be selected from a list of Environmental, Social, and Governance aspects. To expand these aspects and reveal their related concepts, click on the expander arrow next to them. Similarly, each concept can be expanded to reveal any available narrower concepts and selected for deeper granularity. Alternatively, ESG topics can be searched and selected via the search bar.
How does Recomentor help sustainability departments?
Sustainability departments can use Recomentor to benchmark their company's ESG performance against peers, identify areas for improvement, and enhance their sustainability reporting.
How can ESG consulting companies benefit from Recomentor?
ESG consulting companies can:
Benchmark clients' ESG performance.
Identify areas where clients need improvement.
Offer tailored recommendations to enhance clients' ESG efforts.
Evaluate their client portfolio for additional consulting opportunities.
How can investor relations teams use Recomentor?
Investor relations teams can use Recomentor to strengthen communication with investors by showcasing their company’s ESG performance, benchmarking their company against industry peers, and ensuring transparent ESG reporting.
How can Recomentor help financial institutions?
Financial institutions like institutional investors, equity research departments, or investment banks can use Recomentor to:
Assess the ESG performance of potential investments.
Benchmark current portfolio companies.
Identify top-performing investments or underperforming ones for reallocation.
Discover new investment opportunities aligned with specific ESG criteria.
Tip
Visit our help page on Use Cases by Industry to learn more about industry-specific use cases for Recomentor.
What is the ESG Knowledge Hub?
The ESG Knowledge Hub is a resource connected to Recomentor that offers a conversational AI-based tool to explore ESG-related concepts, frameworks, and regulations. It combines expert knowledge and AI to provide accurate, transparent, and traceable information for users.
How do I use the ESG Knowledge Hub?
You can use the ESG Knowledge Hub by typing ESG-related questions into the prompt field. The AI will generate a summary and provide recommendations, relevant articles, and links to related concepts. You can also ask follow-up questions for more detailed answers.
What is the significance of the GraphRAG technology in the Knowledge Hub?
GraphRAG technology combines knowledge graphs with large language models (LLMs) to deliver accurate and traceable information. It ensures the data provided is correct, transparent, and relevant, addressing the complex nature of ESG reporting.
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For more information, visit our ESG Knowledge Hub help page.
What should I do if I encounter an issue with Recomentor?
If you encounter issues or need help you can reach out to the support team via our help desk.